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Locations and Phone

Oakdale Office

608.372.3939 or
888.242.8115 - Toll Free

Mauston Office

608.847.6364

Reedsburg Office

608.524.5885

Oakdale Credit Union Privacy Policy

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security Number
  • Account Balances
  • Income
  • Account Transactions
  • Credit History
  • Employment Information

When you are no longer our member, we continue to share your information as described in this notice.

All financial companies need to share members' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their member's personal information, the reasons Oakdale Credit Union chooses to share, and whether you can limit this sharing.

Reasons we can share your personal information Does Oakdale Credit Union share? Can you limit this sharing?
For our everyday business purposes such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes No
For our marketing purposes to offer our products and services to you

Yes No
For joint marketing with other financial companies

Yes No
For our affiliates everyday business purposes information about your transactions and experiences

No We don't share
For our affiliates everyday business purposes information about your creditworthiness

No We don't share
For nonaffiliates to market to you

No We don't share

If you have questions, please call (608) 372-3939

Who is providing this notice?
Oakdale Credit Union

How does Oakdale Credit Union protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
We restrict access to nonpublic personal information about you to staff who need to know that information to provide services to you.

How does Oakdale Credit Union collect my personal information?
We collect your personal information, for example, when you:

  • Open an account
  • Pay your bills
  • Use your credit or debit card
  • Deposit money
  • Apply for a loan

Why can't I limit all sharing?
Federal law gives you the right to limit only:

  • sharing for affiliates everyday business purposes information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • We have no affiliates we share information with.

Nonaffiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Insurance companies, Government agencies (OFAC), Data processor, Plastic card processors (credit, debit or ATM), Mortgage service companies, Consumer reporting agencies, Check printers.

Joint marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Cuna Mutual Insurance Group, American Income Life Insurance Group and MoneyDesktop

What Members Can Do To Help

Oakdale Credit Union is committed to protecting the privacy of its members. Members can help by following these simple guidelines.

  • Protect your account numbers, plastic card numbers, PINs (Personal Identification Numbers) or passwords. Never keep your PIN with your card, which can provide free access to your accounts if your card is lost or stolen.
  • Use caution when disclosing your account numbers, social security numbers, etc. to other persons. If someone calls you explaining the call is on behalf of the credit union and asks for your account number, you should beware. Official credit union staff will have access to your information and will not need to ask for it.
  • Keep your information with us current. If your address or phone number changes, please let us know. It is important that we have current information on how to reach you. If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately.